Co-op Health becomes the first online pharmacy to offer NHS login

03 February 2020

Co-op Health app

The first online repeat prescription app to offer NHS login has been revealed.

As part of its digital health drive and ambitions to disrupt the repeat prescription sector, Co-op Health is now offering its customers access to its service with NHS login.

NHS login removes the need for patients to make a trip to their GP surgery to request information to gain access to online health services.

For Co-op Health, this means that people no longer need to visit their GP to get an access code before they can use the repeat prescription app.

Similarly to how digital-only banks such as Monzo work, Co-op Health’s customers can now provide photo ID and record a short video of themselves saying four numbers to gain approval to use the app in real time.

With many UK adults now using multiple online services across the NHS, they are faced with keeping track of several usernames and passwords. This new technology looks to simplify this, to ensure patients can access online services across the NHS with just one secure login.

Tim Davies, Managing Director of Co-op Health said:

“We want to empower people to manage their own health securely and conveniently. Our new integration with NHS login means that even more people can now easily take charge of their repeat prescriptions in real time.”

Ian Phoenix, NHS Digital Director of Citizen Health Technology, said:

“NHS login allows patients a single, secure login for their health and care apps and websites, allowing them quick on-the-move access to their health information – all they need to do is look for the NHS login button.”

“This means patients avoid the hassle of having to remember various login details but can remain safe in the knowledge they are accessing their health data through a safe system designed by NHS, for the NHS.”

The Co-op launched its online repeat prescription service earlier this year as a means of serving the needs of the mutual’s 4.6 million members.

Media contacts

Emily Penkett: Emily.Penkett@coop.co.uk / 07738621201

Claire Newmarch: Claire.newmarch@coop.co.uk / 07808 609 944

About the Co-op

The Co-op is one of the world’s largest consumer co-operatives with interests across food, funerals, health, insurance and legal services. It has a clear purpose of championing a better way of doing business for you and your communities.

Owned by millions of UK consumers, the Co-op operates 2,600 food stores, over 1,000 funeral homes and it provides products to over 5,100 other stores, including those run by independent co-operative societies and through its wholesale business, Nisa Retail Limited. It has more than 63,000 colleagues and an annual revenue of £9.5bn.

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